If your product arrives damaged, or you do not receive your order at all, please visit our Customer Service Center for assistance.

For shipping information, please see shipping rates and information.

Beside each product on our web site, you will notice a "buy now" icon. When you click this icon, the corresponding paper product is "added" to your basket. You can also choose the quantity you wish to order before you add the item. From within your shopping basket, you can change the quantity of each item ordering, as well as remove items. The total will be displayed for you. If you change the quantity of an item, simply use the "recalculate" icon to update the total.

You can check out any time you want and purchase the items in your basket. You can also choose "return shopping" to leave the basket and go back to our product pages.

Your basket will only hold up to 10 unique items, although the quantity for each item is unlimited. Our shopping basket requires the use of cookies. For cookies information, please see here.

Upon checkout, you will be asked to review your order and to provide personal, billing and shipping information. (See our privacy policy for info regarding how we handle your personal information.) You will then get another chance to review your order before you submit it for processing.

Once submitted, you will receive an on-screen confirmation that you can print for your records. This will contain a unique order number that you should save.

What forms of payment do you accept?
We currently accept all major credit cards, ( 2CO is the authorized retailer for Alliance Paper Corp. and credit card transactions will be made by 2CO) Cheques, Bank Drafts and PayPal online. On orders of $100.00 and over, we will accept payment via direct bank deposit and Western Union. We also offer open credit accounts to repeat buyers. Please contact us for instructions on these alternate payment methods.

What currencies do you accept?
All transactions processed via credit card are completed in US currency. We will accept CA funds via cheque or PayPal, if desired. When purchasing by credit card, your credit card will automatically be debited based on the current exchange rate. If paying by PayPal, cheque or bank draft, US or CA funds are accepted. Instructions will be provided upon checkout.

If you require additional information, help or support, please use the information provided on our contact page, or visit our Customer Service Center. Thank you.